Our Tech Support Packages
Consumer Tech Support Packages
Advanced Support Package
$29.99 / User / Month*
$359.88 / User / Year*
*Additional Device Charges May Apply
- Phone and Email Support: Direct access to technicians during business hours.
- Remote Assistance: Technicians can remotely diagnose and fix issues.
- Priority Response: Responses within 4 hours.
- Software Updates: Automatic updates and patches.
- Ideal For: Users requiring timely support and remote troubleshooting.
Premium Support Package
$49.99 / User / Month*
$599.88 / User / Year*
*Additional Device Charges May Apply
- 24/7 Phone and Email Support: Access support anytime.
- Immediate Response: Priority access to technicians.
- Personal Tech Advisor: Dedicated expert for personalized assistance.
- Data Backup and Recovery: Secure backup solutions and recovery services.
- Ideal For: Power users needing comprehensive support.
Family Support Plan
$74.99 / Month for up to 4 Users*
$29.99 per additional User / Month*
$899.88 / Year for up to 4 Users*
$359.88 per additional User / Year*
*Additional Device Charges May Apply
- Multi-User Support: Covers up to 4 family members.
- Multi-Device Support: Support for smartphones, tablets, and computers.
- Parental Controls Setup: Assistance with parental controls.
- Customized Training: Virtual sessions to maximize technology use.
- Ideal For: Families managing multiple devices and users.
Commercial Tech Support Packages
Business Starter Package
$39.99 / User / Month*
$479.88 / User / Year*
*Additional Device Charges May Apply
- Business Hours Support: Phone and email support during standard hours.
- Next-Business-Day Response: Guaranteed response by the next business day.
- Access to Business Resources: Online tools tailored for businesses.
- Ideal For: Small businesses needing basic support.
Business Professional Package
$49.99 / User / Month*
$599.88 / User / Year*
*Additional Device Charges May Apply
- 24/7 Support: Round-the-clock phone and email assistance.
- Rapid Response Time: Responses within 2 hours.
- Remote Monitoring: Proactive system monitoring to prevent issues.
- Software Management: Regular updates and security patches.
- Monthly Performance Reports: Insights into your IT environment.
- Ideal For: Growing businesses requiring reliable support.
Enterprise Support Package
$89.99 / User / Month*
$1,079.88 / User / Year*
*Additional Device Charges May Apply
- Dedicated Account Manager: Single point of contact.
- Customized IT Solutions: Tailored strategies to fit business objectives.
- Proactive System Optimization: Regular assessments for performance enhancement.
- Security Services: Comprehensive security audits and compliance assistance.
- Employee Training: Workshops and training sessions.
- Disaster Recovery Planning: Strategic planning for data backup and recovery.
- Ideal For: Large businesses needing full-scale IT support.
Custom Corporate Solutions
Negotiable / User / Month*
Negotiable / User / Year*
*Additional Device Charges May Apply
- Tailored Service Level Agreements (SLAs): Define custom response and resolution times.
- Integration Support: Assistance with integrating new technologies.
- Scalable Services: Adjust services as your business grows.
- Compliance and Regulatory Support: Ensure IT practices meet industry standards.
- Ideal For: Organizations with unique needs seeking bespoke support solutions.
Experience the Difference with Our Exceptional Tech Support
Your Trusted Partner in IT Support
At Creatos Tech Support, we pride ourselves on delivering exceptional IT services tailored to your needs. Our team of certified professionals is committed to ensuring your technology runs smoothly.
- Experienced and certified technicians
- Fast and reliable support
- Customized solutions for your needs
- Dedicated to customer satisfaction